[2022] Odyssey Not launching

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Odyssey is not launching through STEAM. it's paid for, downloaded, installed and uninstalled reinstalled 4 times. STEAM support is a joke so I'm trying here. I've been trying to solve this little. puzzle now for 3 weeks. GeForce launches STEAM, I select Elite Dangerous from my STEAM Library, shows Odyssey DLC installed, I select Play, launches FRONTIER but at no point do i get presented the option to launch Odyssey. Have the different game modes available in the menu at the bottom of the page, Arena, training, legacy, Horizons, No Odyssey. Please Help

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almost 2 years ago - /u/frontier_support - Direct link

Hello! If you purchased Odyssey through Steam, you need to ensure your Frontier and Steam accounts are linked - https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-

Once that's done, you should just need to use the STEAM LOG IN option on the launcher to access it. To do this, open up the launcher and select Options, then Log Out, then STEAM LOG IN. (You may need to restart the launcher if the button isn't immediately available)

This ensures that the launcher reads your Steam purchases (the standard LOG IN button reads purchases from the Frontier Store only). Doing this should grant you Odyssey access :)

-Support Agent Nova

almost 2 years ago - /u/frontier_support - Direct link

Originally posted by AssociationSlow

I am properly linked. My only options are log in or create new. The only time i see Link is when the verification code is issued and Log in & Link is pressed once that code is entered.

Have you restarted the launcher? Restarting your Steam client may also help! If not, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this further with you :)

- Support Agent Nova

almost 2 years ago - /u/frontier_support - Direct link

Originally posted by AssociationSlow

I've been restarting and reinstalling for 3 weeks.

Definitely send us a ticket then and we'll go from there :)

- Support Agent Nova

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