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[2021] Epic: free account can't login but paid account can login


Original Post — Direct link

I have two epic accounts: 1 free and 1 paid - both were intended for my son (the paid is fresh new account). The paid account logs in just fine but the free account hasn't been able to login for over a week. Are other people having trouble with Epic?

External link →
almost 3 years ago - /u/frontier_support - Direct link

Hi there, if you're still having issues logging in, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Nova

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