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Hello, I was trying to log on and play tonight however I am having a lot of trouble connecting to the launcher, or even getting it to pop up. I'll either get it to come on (however it asks me to re-log in), or it'll failed to launch, popping up this error message (https://imgur.com/gallery/gbvryMo). I've ran a speed test on my connection and I'm getting my normal connection speeds. Has anyone else had this happen tonight/at all and knows how to fix it? Thanks in advance!

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almost 2 years ago - /u/frontier_support - Direct link

Hey CMDR,

Sorry to hear that you are having trouble connecting. As an initial step, please follow the steps here to see if it makes any difference. The relevant information can be found under the "Failed to communicate with authentication server" section.

If there's no change ,please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros






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