[2021] Elite Dangerous Physical PS4 Copy won't work.

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Can someone please help me? I'm trying to play Elite Dangerous on PS4, but it won't let me play the game. It just stays stuck installing at 34%. Sometimes when I even try to launch the game I get the CE-30005-8 error code. (Cannot start the application/Cannot continue using the application. The disc cannot be read.) This is really strange because the game worked and was playable when I first got it. (Dec 2018) It was also playable throughout 2018 - 2020 until I deleted the game and stopped playing it for awhile. Now, I want to get back into the game. I've tried everything I could ever think of. I've reinstalled it, cleaned the disc, I even initialized the PS4 having to sacrifice data/media and this issue is still present. I'm really desperate at this point. If anyone knows how to fix this, I really beg you to help me out. Please.

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almost 3 years ago - /u/frontier_support - Direct link

Hey CMDR,

When you launch the game, do you still see error code ce-30005-8? This indicates errors reading the HDD or the game disc.

Please follow the steps below:

- Eject the disc from the system, making sure it's not dirty, scratched, or damaged.

- If the disc is in good condition please try rebuilding the system's database using Safe Mode option 5. Here is a guide to help you do this.

- Ikaros

almost 3 years ago - /u/frontier_support - Direct link

Originally posted by Naroxas

Thanks for the reply. Let me explain. When I put the game into the PS4 when the update file isnt actually installed yet, like after it copies, the PS4 actually reads the game and it doesn't crash. The disc will spin inside the PS4. However, when the update is finished installing and I launch the game, sometimes I get the CE-30005-8 error code, sometimes it lets me into the game without crashes. The install progress actually increases until it reaches about 30-34%, and then it crashes, then the issue where it's stuck installing at 34% happens. It just doesn't want to read the game properly under certain circumstances. I would put my hand on the PS4, I can't even feel the game disc spinning.

If the issues persist, then there may be something wrong with the disc itself. It may be worth sending us a ticket, here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll investigate as best as we can.

- CMDR Zenit

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