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I've been playing ED on Xbox for a while now but have been wanting to make the transfer over to PC and Odessey. So when I saw it was half price on Steam I picked it up. Now when I try and log in with my already existing Frontier account it says I need to purchase or redeem it. When I instead tried to make a new Frontier account it wouldn't let me because my email was already being used for a preexisting account. I want to love this game but FDev just has to make it so hard sometimes.

P.S. I was playing on Xbox with gamepass so I'm not eligible for the free Horizons redemption.

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Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.


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