Original Post — Direct link
almost 2 years ago - /u/frontier_support - Direct link

Hi there! The “can’t connect to Frontier servers” error message is almost always the result of common networking problems you’ve likely encountered before: a weak or intermittent WIFI signal, the wrong network adapter being utilised, or a router that needs restarting.

Please do try:

  1. Using a wired connection

  2. Opening the Network menu from the main menu Options, selecting the Network Adapter box and ensuring the correct network adapter is being used (important if you have multiple adapters or use a VPN)

  3. Restarting your router

If you continue to have issues with this, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova






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