over 1 year ago - - Direct link
Commanders...U16 isn't too far away now.
I'll be posting properly about this later but for those who keep a keen eye in this thread...how about a sneaky peek?!

Although saying that, I've noticed that there's an automated "Twitter" account out there that retweets our dev posts, which is probably about to expose me for this but...oh well.

[ATTACH type="full" width="965px"]362824[/ATTACH]
Available along with Update 16 in the Elite Dangerous Online Store | 16:00 BST
More info coming soon...
over 1 year ago - - Direct link
Right, that time soon went.
Counting down from 10 minutes, Commanders. Will keep you informed o7
over 1 year ago - - Direct link
GEARING UP, COMMANDERS...............
over 1 year ago - - Direct link
"maehara, post: 10190469, member: 158191"


Epic & Steam CMDRs updated no bother; Frontier CMDR is stuck on "Preparing for Update 0%..." and not appearing to download anything. All kicked off at the same time.


Looks like it's taking a bit of time to kickstart on standalone. A few Commanders early in this thread reported the same but a bit of a wait was needed. Sorry about this o7
over 1 year ago - - Direct link
"JonStripe, post: 10190464, member: 297406"


Thanks for the blisteringly quick response Sally. I'm just relogging on an alt, I'll let you know


Not sure why I put an apostrophe in servers but no problem! Here for the ride o7
over 1 year ago - - Direct link
"yianniv, post: 10190483, member: 155592"


Yes, both versions, I couldn't find anything relevant there. I hope they're fixed but undocumented.


Okie doke.
over 1 year ago - - Direct link
"yianniv, post: 10190468, member: 155592"


I hope this update fixes the auto launcher / lateral thrusters / rotational issue that is still present at space stations. Also, the having-to-visit-twice-the-commodities-page-for-cargo-to-show-at-ship bug.


Have you read the update notes, yianniv?
over 1 year ago - - Direct link
COMMANDERS

TRACKING IVORY COBRAS. Thank you for your patience if experiencing these o7
over 1 year ago - - Direct link
"JonStripe, post: 10190460, member: 297406"


Errrm...
Is it just me or have the NPC mission givers in the orbitals and mission boards not got any missions. I'm at Ford Hub in Bilonesses system


This can happen really, really early doors on server's getting warmed up. Mission boards take a little moment to gear up too but ready to support if they're out for an unusually long length of time.
over 1 year ago - - Direct link
COMMANDERS
SOME ADDITIONAL CHECKS ARE REQUIRED AHEAD OF DEPLOYMENT! THANK YOU FOR YOUR PATIENCE.

NEW ETA FOR U16 IS 16:30. AS ALWAYS, YOU SHALL BE KEPT INFORMED o7
over 1 year ago - - Direct link
"Cynthia_Dawn, post: 10190449, member: 223102"


Good evening CMDRs! Am just wondering if this update will fix the issue where Elite crashes at 0% planetary generation with Intel Arc and Gen11+ graphics? Thank you xx


Best to check out the full update notes for news on specific fixes you might be looking for, Cynthia :) Just to help save time https://www.elitedangerous.com/update-notes/4-0-16-0
over 1 year ago - - Direct link
"KailhCider, post: 10190504, member: 302309"


Don't know if it's just me, but even after verifying game files ED: Horizons VR crashes on startup after this update.


Investigating, KC o7
over 1 year ago - - Direct link
"Scoob, post: 10190485, member: 18273"


I'm in-game post update, but also have pie, so it'll be a moment or two before I can doing anything.


What kind of pie?
over 1 year ago - - Direct link
UPDATE AVAILABLE, COMMANDERS!
Unlocking airlock shortly...
over 1 year ago - - Direct link
"DrinkyBird, post: 10190527, member: 272997"


More pink cobras please.


I beg
over 1 year ago - - Direct link
"sallymorganmoore, post: 10190553, member: 188830"


[USER=45844]@Malic[/USER] had the very same issue and shared that directional shadow being set to ultra was the cause in that instance.
The team are aware o7


[USER=188233]@Rat Catcher[/USER] can you check your directional shadow setting please?
over 1 year ago - - Direct link
"Jaden Capek, post: 10190549, member: 285830"


What kind of error is an Ivory Cobra error?


Server in relation to missions. It's one of the main ones to get impacted by heavy load on first opening the gates.
over 1 year ago - - Direct link
COMMANDERS.

Locking the thread momentarily to have a little breathing room amidst the 'Ivory Cobra' reports as the servers scale and team closely monitor.
Apologies for the turbulence. Lots of people trying to play all at once.

o7
over 1 year ago - - Direct link
"Malic, post: 10190519, member: 45844"


Steam VR is crashing on every load in for me, standalone and Steam installs so far. launches fine with no VR enabled, but then it does not see headset when you enter the game. is not showing any crash errors on windows event viewer


Malic you're tagging us everywhere I see you, I see you.
over 1 year ago - - Direct link
"Dark Okram, post: 10190570, member: 295601"


After update 16 launch the VR version and crashes, before update 16 all ok...
Flat it works... "just" crushes if in VR...
[ATTACH type="full" alt="1690907660196.png"]362852[/ATTACH]


Hello! I've made multiple responses to this throughout the thread to try and help.
"sallymorganmoore, post: 10190558, member: 188830"


Can you check your directional shadow setting please?


Having them set to 'Ultra' seemed to be the cause for at least one Commander so far but the team are continuing to monitor reports.
over 1 year ago - - Direct link
COMMANDERS

I'll be opening the thread again in a moment.
The Ivory Cobras will hopefully be now subsiding but of course, let's keep things in check o7
over 1 year ago - - Direct link
"camsoft2000, post: 10190512, member: 302310"


Missing boards not loading and just timing out


Hey camsoft! Acknowledged earlier in the thread, along with the Ivory Cobras. Keeping a close watch o7
over 1 year ago - - Direct link
"JezSeaDog, post: 10190517, member: 302308"


My Cobra has turned ivory


Acknowledged earlier for sure o7 On the case with the snake bat.
over 1 year ago - - Direct link
"Green_Grass, post: 10190545, member: 177653"


Now it's back!


Flipping Ivory Cobras.
PESTS!!
over 1 year ago - - Direct link
"Sticksthedrummer, post: 10190548, member: 302311"


VR crashes almost immediately.


[USER=45844]@Malic[/USER] had the very same issue and shared that directional shadow being set to ultra was the cause in that instance.
The team are aware o7
over 1 year ago - - Direct link
"Tango-Zero-One, post: 10190562, member: 110934"


I was able to join, after I got 2-3 ivory cobra errors.


These should be calming down now for sure.
Again, thanks for the patience.
over 1 year ago - - Direct link
"Ned Flandalorian, post: 10190622, member: 270359"


That's how FC jumps work; the more people schedule them, the longer the times get. If you cancel and retry you end up at the back of the queue.


Can confirm (thanks, Ned!).
It'll for sure be the case more prominently right now with so many players all entering the game at once to try out the Update.
over 1 year ago - - Direct link
"Rat Catcher, post: 10190602, member: 188233"


checked and working beautifully, thanks Sally & [USER=45844]@Malic[/USER]
All good!


Oh sweet, sweet relief.
Of course, we'll continue to look into the root cause but for now, glad to get you all in game on VR again o7
over 1 year ago - - Direct link
"CMDR X, post: 10190649, member: 193847"


Just want to add that my shadows is set to Ultra and it loads fine Sally.

[SPOILER="Specs"]
CPU: Intel i7-6700K @4.01GHz
RAM: 4x G.Skill RipJaws V Series 8GB (32GB)
GPU: Gainward GTX 1070 8GB (Driver=536.40)
MoB: Gigabyte GA-Z170X-UD3 (Bios=F23g)
---
Logitech Extreme 3D Pro Joystick
Thrustmaster TWCS Throttle
Logitech G27 Wheel
Vive Pro
TrackIR5
[/SPOILER]


That's great news as long as it works for you as is :)
Just for those who do have the crash, it looks to be the ultra shadows that cause problems for them specifically.
over 1 year ago - - Direct link
"devilious, post: 10190634, member: 292721"


fleet carrier 1hr 13 mins per jumps[ATTACH type="full" alt="update 16.png"]362858[/ATTACH]


As Ned says, [USER=292721]@devilious[/USER] :
"Ned Flandalorian, post: 10190622, member: 270359"


That's how FC jumps work; the more people schedule them, the longer the times get. If you cancel and retry you end up at the back of the queue.


"sallymorganmoore, post: 10190628, member: 188830"


Can confirm (thanks, Ned!).
It'll for sure be the case more prominently right now with so many players all entering the game at once to try out the Update.

over 1 year ago - - Direct link
Greetings Commanders.

Update 16 arrives later today! Once again with you every step of the way with the devs sending along their 'o7s' at you too.

With that then, the Elite Dangerous 'Live/4.0' servers are now offline so let's 'do the usual' and take a quick moment to recap where we are in the schedule, followed by the headline + web link release notes.

Time (BST) Action
06:00 Downtime warning ahead of server downtime for Elite Dangerous 'Live/4.0' Commanders - in game broadcast.
08:00 Servers for Elite Dangerous 'Live/4.0' will go down. Elite Dangerous 'Legacy' servers will remain online.
16:00 (approx) Servers for Elite Dangerous 'Live/4.0' will return, along with deployment download of Update 16.


Deployment Platform* Approximate Build Size
Steam 3 GB
Epic 7 GB

[HEADING=2]*As before, each "storefront" has its own rules in some way when it comes to 'package size'. Any differences are not indicative of differing content.[/HEADING]
[HEADING=2]Headline Notes:[/HEADING]
[LIST]
[*]Added to
[LIST]
[*][ISPOILER]We appreciate the "air of mystery" in comments like this can be a frustration to many of you sometimes, however we do hope that an additional many of you will understand that mystery elements are what can truly make Elite Dangerous an intriguing place to be, especially with evolving narrative elements[/ISPOILER]
[/LIST]

[*]New passenger evacuation missions have been added.
[LIST]
[*]Wealthy passengers will now be requesting expedited evacuation from locations affected by the presence of the Thargoids for additional credits (if you can appease their requirements and demands) - Credit talks, apparently.
[/LIST]
[*]As of this Thursday's maintenance 'tick'(August 3) the Thargoids will retreat from any system when their hold on that system is defeated.
[LIST]
[*]Previously this would only occur for Invasion systems.
[/LIST]
[/LIST]
[ATTACH type="full" width="741px" alt="BGT.jpg"]362793[/ATTACH]
[LIST]
[*]In honour of the late Michael Brookes, a new organisation has been added to the game, Brookes Galactic Tours.
[LIST]
[*]You can now find their adverts in most markets and their new megaship, The Legacy, which can be found in Artemis near Freeholm.
[*]Brookes Galactic Tours has also established a new mini-series of tourist beacons to a handful of fantastic locations, the first of this series begins at the beacon at Freeholm. We hope you enjoy exploring and will take a moment to pause and enjoy the wonder that Mike helped bring to the universe of Elite.
[/LIST]
[/LIST]
[HR][/HR]
[HEADING=2]Community Issues of Note Addressed[/HEADING]
[LIST]
[*]Release fees for impounded ships that are not the player's current ship can now be paid (Ticket Reference: ID 59548)
[*]Fix for the Stuck Recovery button put players exponentially far away (Ticket Reference: ID 55703)
[*]Fix for Large Habitat buildings in Tourism settlements ignoring states, making restore missions incompletable (Ticket Reference: ID 50551)
[*]Fix for Chargaff Installation incorrectly being flagged as an Outpost rather than Starport (Ticket Reference: ID 22100)
[*]Fix for Trevithick Vision incorrectly being flagged as an Outpost rather than Starport (Ticket Reference: ID 51847)
[*]Fix for being unable to restock Caustic Sink Launcher ammo until existing Caustic has been purged from the module (Ticket Reference: ID 58117)
[*]Fix for crash sites not always correctly containing the mission item (Ticket Reference: ID 51984)
[*]Fix for POIs spawning in locations they shouldn't, on undiscovered planets (Ticket Reference: ID 39180)
[*]A fix has been implemented to address a situation where Bark Mounds would be wrongly indicated as present at a location via the DSS, but would not in fact be there - Right!? We can hear you from here, Canonn! (Ticket Reference: ID 40108)
[*]Fix for being able to only accept one squadron application at a time (Ticket Reference: ID 30862)
[*]Fix for visual artefacting in planetary rings (Ticket Reference: ID 59426)
[*]Fix for Thargoid interceptor "Energy Surge Detected" notification not triggering on their arrival (Ticket Reference: ID 59432)
[*]Fix for fires inside buildings at Thargoid Occupied settlements not being extinguished when venting via the Atmospheric Control Panel (Ticket Reference: ID 59446)
[*]Fix for Thargoid Interceptor's emissives being white and exerted hearts no longer glowing (Ticket Reference: ID 59507)
[*]Fix for deployed SRVs not returning in their previous position when the owning Commander logs in after logging out whilst on foot (Ticket Reference: ID 51341)
[*]Fix for mining deposit fragments getting stuck inside the asteroids - Still digging! This time! (Ticket Reference: ID 17023)
[*]Fix for Gunner Role being unable to use TG Pulse Neutraliser or Shutdown Field Neutraliser (Ticket Reference: ID 59405)
[*]Thargoid Interceptors will now be consistently recorded in the journal (Ticket Reference: ID 55741)
[*]Fix for the Player Journal not always accurately logging Thargoid kills (Ticket Reference: ID 55741)
[/LIST]

[HR][/HR]

The rest I will leave you to digest within the following article: https://www.elitedangerous.com/update-notes/4-0-16-0

[HR][/HR]

ISSUE TRACKER FIXES

As you can see above, there has once again been a selection of notable issue tracker issues addressed as part of Update 16.
[LIST]
[*]If you do not see an issue fixed in this list which is important to you then it has not been addressed as part of this update. As always, the team are attentive to your ticketed issues and we all continue thank you for your patience in reporting.
[*]If you find that an issue has been fixed but is not present in the above Issue Tracker 'shout out' list - it can happen, as it has in past updates - then please accept my apologies, however we hope that you enjoy the fix regardless and thanks for your understanding o7
[/LIST]

[HR][/HR]

Once again, your update notes article link is here: https://www.elitedangerous.com/update-notes/4-0-16-0

[HR][/HR]

This thread will remain locked until server downtime lifts.
In the meantime I'll be here talking away on occasion, making sure that any information you may need as we lead toward Update 16's release is provided in comments.

I'll do the countdown thing still. No worries.

Here we go then!

o7
over 1 year ago - - Direct link
[ATTACH type="full"]362796[/ATTACH]

As a little heads up - if you haven't already restarted your Elite Dangerous launchers, you'll see a couple of messages regarding the status of the server.

We are currently aware that the news section isn't appearing for you all however, if you scroll down o7
over 1 year ago - - Direct link
"Helmut Grokenberger, post: 10191106, member: 239946"




Gotcha.
over 1 year ago - - Direct link
"stilgar30, post: 10191079, member: 47240"


Having same issue with VR causing the game to crash on startup, checked all drivers and even tried OpenComposite without success (HP Reverb G2 + Rtx 3090), Tried other VR titles in and out of Steam and they all work.


If you can take a look at this more recent post, Stigar it might help https://forums.frontier.co.uk/threads/update-16-crash-on-launch-for-vr-commanders.618873/
over 1 year ago - - Direct link
"Kalifornia - LOSP, post: 10191044, member: 300251"


Sorry, with such a MASSIVE update, with so many new features, with such a lot of brand new possibilities, it could barely be Update 15.03...


Is this sarcasm? I can't tell.
"Kalifornia - LOSP, post: 10191044, member: 300251"



Such a disappointment, such a mess once again. Sorry to be so negative, but you deserve nothing else.


What's going on here? I feel like I need 5 litres of coffee reading this, here to help however possible!
"Kalifornia - LOSP, post: 10191044, member: 300251"



And still no correction of major quality of life bugs, such as the impossibility to browse menus from system map and galaxy map with a HOTAS, forced to use the mouse wheel... For many months now... Such a mess...

😭


The team are doing their best, Kalifornia.
over 1 year ago - - Direct link
"netchild, post: 10191158, member: 267140"


[USER=188830]@sallymorganmoore[/USER]
Any estimate about the FC bug which was introduced 1-2 updates ago which causes some commodities to be marked as stolen (they aren't stolen, they are normally bought at a station and were sold to the normal commodity market at the FC) and as such can not be sold in the normal commodities market?

I can not even use the transfer menu to transfer them to my ship. Those commodities are stuck (Jesus! I'm rich! 4000t of gold as pure decoration scattered around in my FC! 😎) .

I have two accounts with about 4000-5000t of commodities each with this bug (and the support wasn't able to help).


Taking a look, netchild. Thanks for the patience o7
over 1 year ago - - Direct link
"Tichro, post: 10192118, member: 296479"


Just verified the files through Steam, everything checks out OK.
Still unable to get into game.


Hey Tichro! If your final attempts fail would you perhaps reach out to Customer Support here please? https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340
So someone can help directly if it's an account issue. Thanks! o7
over 1 year ago - - Direct link
"Bugiboop, post: 10192193, member: 302342"


I've gotten Magenta Krait, and Scarlet Krait error codes when trying to enter into solo play. Has been happening for over an hour, and every time I launch the game it takes around 6 minutes to even get to the main menu. Then it says there's no server connection for about 3-4 minutes, then it says the server is fine. But I can't actually connect.


Ok thanks for this o7 Noted.
over 1 year ago - - Direct link
"Tichro, post: 10192164, member: 296479"


Thanks Sally, I've already done that and then thought I'd try reinstalling.
If that doesn't fix it I shall resubmit another ticket.
Sorry if this causes a mess up with Customer Support.
o7


No need to resubmit a ticket! What's the number please? I'll look into it for you o7
over 1 year ago - - Direct link
"Tichro, post: 10192173, member: 296479"


Aah right, OK.
The number is 222218

Thank you :)


Amazing! On it o7
over 1 year ago - - Direct link
"Sublime, post: 10192155, member: 256680"


Hmmm, interesting, has anyone else noticed anything different with limpets? Do they move slower now?


If people collectively do, I'd love an issue tracker report sending my way to help keep track (sorry to be a pain in asking. Just don't want to lose my page on these things).
over 1 year ago - - Direct link
"Bugiboop, post: 10192177, member: 302342"


Is Thursday morning maintenance still happening? I'm unable to connect, and it takes forever to even get to the main menu.


Is anyone else struggling to connect please? I'm getting a bit suspicious of something maybe not being quite right so would be good to see how many of you are struggling o7
over 1 year ago - - Direct link
"Factabulous, post: 10192189, member: 72134"


Nope - been fine 🤷‍♀️ Haven't seem any complains on discord either FWTW


Thank you! Hmmm...will keep watch for those who continue to call out o7
over 1 year ago - - Direct link
"Tichro, post: 10192253, member: 296479"


Had a response from CS, thanks again Sally, for such quick responses from the team.
Respect to each and every one of you.

P.s. Should be able to report back in Approx. 25 minutes when the reinstall is completed.


Fantastic, Tichro. No problem at all and thank you for being so understanding and calm with it. Happy to help however/whenever possible o7
over 1 year ago - - Direct link
"Tichro, post: 10192292, member: 296479"


Reinstall complete, AV and Firewall settings checked, still unable to get into game :(


Just stay in contact with your support assistant, Tichro :) I'm afraid I can't do any more on this side. They will assist from here with more however they can.
over 1 year ago - - Direct link
"idahosurge, post: 10192300, member: 49525"


Good Morning Sally
I posted the below in post 172. Would you please comment.
_______________

[USER=188830]@sallymorganmoore[/USER]

Update 15 broke a fix from Update 4.

From Update 4 Fix List
"MapUI - POIs are now sorted alphabetically."

Please get this bug reversed.

Forum thread regarding this bug @
https://forums.frontier.co.uk/threa...nce-when-why-the-change.617857/#post-10166982


Just because I don't respond to everyone idahosurge, doesn't mean I don't see things.
I am absolutely unable to reply to every single message so you will truly need to trust me.
over 1 year ago - - Direct link
"Untilting, post: 10192388, member: 294702"


Good point. Just need a few more lazy Cutter owners (like me) on

https://issues.frontierstore.net/issue-detail/60821


Thanks so much for this.
over 1 year ago - - Direct link
"Cori, post: 10191174, member: 89268"


It seems U16 has added a new wrinkle to the ongoing problems with the auto-launch on the docking computer. This time the Cutter made it through the slot, only bouncing off the side once - then ground to a halt in the middle of the floating adverts, twisted round a bit, and then tried to reverse back through the slot (not even successfully as that time it did miss the opening).

Maybe U17? (I know, I know.)


Cori is this in Issue tracker anywhere for us please? Would love an official link to it seeing as other commanders in here are contribution via response.
over 1 year ago - - Direct link
"Cori, post: 10191930, member: 89268"


Morning Sally

Looks like someone already started one - https://issues.frontierstore.net/issue-detail/60821


Thanks so much
over 1 year ago - - Direct link
"Malic, post: 10191946, member: 45844"


One thing I have notices is when the thruster bug was in effect until it got fixed in update 15, partway the docking computer was "fixed" to deal with the reduced thrust. Am not sure if the fix was undone when the thruster output was doubled and might be causing the issue now, they are too powerful and overshooting.


Is there any chance you could contribute this to the report, Malic so it's more official? (If you feel it's related of course).
over 1 year ago - - Direct link
"Jumpin\' Jack Flash, post: 10191978, member: 838"


Hi @ Untilting,:)
Same here with the Cutter, enters station (relatively) okay on auto dock.
Exit can be variable with auto launch, so when I have to use manual undocking (because ship dithers too much or gets stuck in the stations framework) it's touch and go. Sometimes I'm fined, but If I can't extract the ship, logging out and then logging back in the game usually puts me back in the hanger with no fine (sometimes).
The 'flakey' operation of the Cutter when using auto launch is still happening, I've noticed similar but lesser auto launch problems with some of the other ships as well.

Jack :)


All contributions to https://issues.frontierstore.net/issue-detail/60821 are so very welcome on this if you haven't already o7
over 1 year ago - - Direct link
"Fnord Velkor, post: 10192953, member: 295220"


Since my question to you in the launcher thread didn't get a reply, I'll try again. Can we please get the team so sort out why the text in the latest launcher is blurred?

[ATTACH type="full" alt="blurry launcher.jpg"]363237[/ATTACH]

Very annoying.



Once again, and I'm really sorry that I need to keep saying this but I cannot always reply to every single post!
Posting to me multiple times actually won't speed anything up I'm afraid so please be patient with me or trust me that I've seen your post. Thanks!
over 1 year ago - - Direct link
"Untilting, post: 10192797, member: 294702"


Woo hoo, confirmed. Any Cutterites up for adding their vote?

https://issues.frontierstore.net/issue-detail/60821


Just want to say, from all of us, THANK YOU for this report and all of the contributions! It's been incredibly helpful in investigations! I'll leave it at that for now o7 Thank you!
over 1 year ago - - Direct link
"Taimaru, post: 10192896, member: 55334"


Sally, please pass on the following positive feedback to the team about some Update 16 content which I'll put into spoiler tags to hide from those CMDRs that don't want to be spoiled.

[SPOILER]I love the new Thargoid Barnacle Matrix sites. The sound, atmosphere and ground shaking is awesome. So creepy with the foreboding of what is happening there. The team have done a great job. I also love the Dedicant logs, so well done and very scary thinking about what could have happened.[/SPOILER]

Thank you Frontier!


Consider it done, Taimaru! Thank you so much!
over 1 year ago - - Direct link
"Tyres O\'Flaherty, post: 10193738, member: 177656"


Gosh... 1hr 10mins for a carrier jump 😲🐛🐌

Hope they fix this one soon.


Still very much investigating as I updated on the primary thread for this, ToF o7
over 1 year ago - - Direct link
"Darth Ender, post: 10193596, member: 69796"


feels like they would just respond with an ambivalent generic answer.


I didn’t think I did this much to be fair.
over 1 year ago - - Direct link
Commanders
So sorry I’ve had to lock the thread after spending the weekend off (as is customary) and today catching up with the team and other duties, replies and responses here have just spiralled and I can’t keep up.
Going to keep it locked until I have. Thanks o7
over 1 year ago - - Direct link
"AtomicJuggler, post: 10194371, member: 250883"


Hummm...
I clicked the link to contribute to this issue and noticed that it was marked as DUPLICATED.
I wonder where the 9 pages of contributions will end up...
I take about 1h15 for me, WHEN it worked (most of the time I had received the NO TIME SLOT message).


[ATTACH type="full" alt="1691340072759.png"]363523[/ATTACH]


Sorry about those who got confused over the “dupe” tag. This was changed back this morning I’ve just been a bit neck deep in things to get back in here today. So sorry o7





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