Original Post — Direct link

Anyone had the same problem or has an idea what could have caused that and how to fix it? Because it's weird that it suddenly started to do that I think, I didn't change anything on my settings nor any other changes I'm aware of.

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about 2 years ago - /u/frontier_support - Direct link

Hey there! If you're still experiencing this issue, feel free to send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to investigate with you.

- Apollo

almost 2 years ago - /u/frontier_support - Direct link

Originally posted by CMDR_Rayven_Niunda

To what end? You let all issues just expire without ever giving a response. I must say I have not a good experience with Frontiers support at all.

I've reported many issues after Odysseys launch, thought it would help you guys to find and fix problems because I care for that game, but I have the impressions they never even have been looked at. For example the Mambas Radar is still tilted a couple degrees around its center which makes me not fly my favorite ship.

And yes, I still experience this issue. It's happening on every jump, but it didn't before I posted here. I'm pretty sure it's always when the stars of the departing system disappear. Now the stutter when exiting Hyperspace isn't as frequent and can't really say when it happens. However at least one planet when doing FSS scanning also freezes for a short moment, which also didn't happen before. What I've done so far is testing if it happens without anything running besides Elite, and verified the installation through the launcher.

If there's a way I can contact you and deliver more details such as diagnostics, DxDiag etc, I will gladly help investigate, but I'm really not motivated to open an issue in the issue tracker, just for it to expire.

Hi there,

The Issue tracker is not Frontier Support. The Issue Tracker is our QA team's domain, and for reporting bugs you've experienced. If it's a technical or gameplay related issue, you want to contact the Support team in the link we provided, and choosing a technical issue. I'll pop a direct link to this here:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003260740

Hopefully we can help sort this out. :)

- CMDR Zenit






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