Original Post — Direct link

I posted this on steam a while ago but I still got no responde and I'm getting anxious. Just gonna copy and paste here:

I've been away from the game for a while but I wanted to log back in to check the Halloween stuff. It's been at most 4~6 months, no more than that. I purchased way after needing to create a Frontier account to log in and it has always worked, no problems. Now I launch the game and it asks me to put my email and password, which i still remember no problem, then it asks for a code which arrive to my email promptly, and when I go to link it simply says "Purchase/Redeem Elite Dangerous to continue" and the log-in prompt just loops on that. I've already gone through 4 different access codes and it never detects my game, which you can see I clearly have, along with Odyssey. So, whats up with that? How do I make the launcher read that I clearly have the game? I tried going into the Frontier site itself and the account options but no luck. It says I have nothing owned, nothing to redeem.

External link →
about 2 years ago - /u/frontier_support - Direct link

Hi there! If you purchased the game through Steam, you should just need to use the STEAM LOG IN button to access the game (but you may need to restart the launcher to see this button).

If you have any issues with this, you can send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you :)

- Support Agent Nova






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