Original Post — Direct link

Purchased the game maybe 3 or 4 years ago. Had no issues starting up.

Came back to it and now the installer says I need to purchase/redeem the game. It also says I need to force update the game which I have in the steam settings but it won’t force update. Anyone have a solution? If not no biggie, I’ll just uninstall like before

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over 2 years ago - /u/frontier_support - Direct link

Hi there!

Sorry to hear you're having trouble with the game!

This might be because your game access is actually attributed to another account, or that Steam isn't linked to your Frontier account (FAQ: https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-) or that you are linked but need to use the 'Steam Log In' button on the launcher (FAQ: https://customersupport.frontier.co.uk/hc/en-us/articles/4404297427858-How-do-I-log-in-to-Elite-Dangerous-through-Steam-or-the-Epic-Games-store-).

If you could get in touch with us via https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous- with your Steam Game Key (if you have one) we can help!

~ Viking






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