My friend gets a black window/frozen loading screen upon launching the game. I recently gifted Elite Dangerous to a friend of mine. He has the right hardware and space for it but whenever he presses play on the launcher he gets a black windowed screen and is unable to play. Pictures Below:

Hey there,

If your friends issue persists, please get in touch with us directly here:

https://formcrafts.com/a/ed-mainmenu

And we will help them sort this out. :)

- Support Zenit