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I have the cannot retrieve your commander information glitch and I was just wondering if I can get any assistance with this? Because the weird thing about it is, it only happens with my xbox account, my playstation account works fine and I really just wanna get started in the game again with all of my stuff and it just wont work for some reason.

External link →

Hi there,

I'm sorry to hear you've run into an issue.

You can reach our customer support team via the following link and we can take a look for you should issues persist:

https://customersupport.frontier.co.uk/hc/en-us

~ Viking






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