Original Post — Direct link

So, i bought the game on Steam and i can't seem to get it to start.
Whenever i try to launch the game, it prompts me to update the game (screenshot: https://i.gyazo.com/5f52dd721ff4db960e195162a4b2313c.png

). I've done what they ask me to do, even reinstalled two times.
I started to look in the local files and launched it through the EDLaunch.exe, which now gets me to the launcher.
In the launcher i log in to my account, but then it just tells me to buy the game again. So i go to my account page at Frontier Store and it says i can't use my CD-key because it has apparently been used previously.

Checked a whole bunch of different posts on different forums and videos, but non of the fixes help me.
Has anyone had a similar experience? If so, how did you fix it?

External link →
over 1 year ago - /u/frontier_support - Direct link

Hey there CMDR,

I'm sorry to hear you're having trouble getting in-game.

So we can look into this a little more closely and check exactly what might be stopping you from logging in, could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new)? Please do include your key!

~Nebula






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