almost 3 years ago - Silmaril - Direct link
Please bear in mind that every report we receive is investigated and any players that are indeed breaking the rules are dealt with accordingly.
Punishments can be quite wide ranging as we can of course remove resources, buildings or give a full game exclusion in these circumstances.
Due to PII laws we cannot discuss other players, but rest assured that players are taken to task when the need arises.  
almost 3 years ago - Herodite - Direct link
@SmillaJaspersen Best thing to do is let Support handle it :) As @Silmaril said above they're unable to discuss the intricacies but the investigation is extensive :D

Kind Regards

Herodite.  
almost 3 years ago - Silmaril - Direct link
We have more than adequate resources to be able to do this, we are after all professionals and more than adept with software :)
The thread will now be closed to prevent further repetition of this subject.