about 4 years ago - Rilian - Direct link
Unexplained changes in Diamond balance can only be resolved through a ticket to Support. We will need to look at your account to see where your Diamonds have gone. ;)  
about 4 years ago - anonglitch - Direct link
DunkelSaturn said: That´s exactly what I did last time, you didn´t give me a proper answer, and you know what, that last time I was fine letting that happend, I could keep playing after losing all those diamonds.

So yes my friend, it is justified I put this here, so players can help me out or if they have suffered the same.

I´ll take a ticket again, but if you can´t bring my diamonds back, I´ll talk to the legal instance of my country that deals with these situations.
Thanks for your message. We are glad you sent us a ticket. Everything will be okay, don't worry! Check your support if you haven't :)

Please, don't forget that support is always here to help you. There is a reason for everything, and there is no robbery, that is completely pointless. Everything is clarified through support. Remember to not share information from support here publicly at the forums. Thanks!  
about 4 years ago - Silmaril - Direct link
We have responded to you via Support to appraise you of the situation.
Due to International privacy laws, we will not be discussing your accounts on the Forum.