almost 4 years ago - Silmaril - Direct link
Some of the browsers will be having huge issues if they are still Flash Orientated, graphics cards may also need to be updated if they have not been done recently as a part of your usual device updates.
Please check out our Knowledge Base as we have compiled the list of in this link and also Technical advice or players needing to make some updates in general.
https://support.innogames.com/kb/Elvenar/en_US/992/Discontinuation-of-Flash-Player-support  
almost 4 years ago - Silmaril - Direct link
To address some of your list @Pauly7
  • Are you using the Control +C to copy and Control +V to paste @Pauly7 as that should encompass the lot and format identically without it skipping lines.
  • The game if left in snooze mode, whilst using other apps, will indeed take a short while for the time counter to catch up. It can be quicker to just do a game refresh if you have been inactive over 15 minutes. Or interesting to watch it catch up as every timer in every building has to be activated (which we don't get to see unless we have been inactive).
  • Graphics settings may need to be adjusted in our game as are dependant on your hardware. These can easily be done form the Settings menu and can change from High -Med-Low to see which works better for you. This could also just simply need a graphics card driver update too, which our Knowledge Base covers in depth.
  • Game loading times can be improved with a cache clear and restart, especially if you have not done this since swapping from Flash. This will prevent any old and new codes confusing each other.
I have personally used HTML for at least 18 months as I preferred it to Flash as for my system it has been quicker and better defined. But I do make a point of checking for all updates at least once a month, including drivers to make sure I have everything running smoothly.  
almost 4 years ago - Silmaril - Direct link
For the copy/paste it depends where you are copying from. A simple double right click and then highlight the text will capture this for control +V to then complete the text body will work entirely in the game.

Yep the counter if its been left some time will give very weird display, but of course all is timed in the game to the second so thing like Knowledge Points arrive exactly when they are supposed to. If the game has been snoozed for over an hour this will look very odd indeed as all of the coding comes crashing in quickly. Why it is preferable really to log out or just refresh upon return.

Some hardware can struggle with High set graphics, especially if an older device (1+ years old) which is why we have the options to be able to tweak those in game.  
almost 4 years ago - Silmaril - Direct link
So many players do not seem to realise that we have a Knowledge Base on our Support pages @Killiak. Where we have many articles covering all aspects of game help for our players.
We hope that by sharing these occasionally here when the relevant subject pops up, that it will remind all of these articles that we have ready and waiting for all who need them.  
almost 4 years ago - Silmaril - Direct link
This indeed part of many of this years updates along with lessening the amount of data that is used in the game.
HTML has been around since 1980 in essence and fully implemented in 1990.
@EdwardTrunk Adobe Flash is due to end as an option and they have asked everyone across the world to make sure it is deleted from their hardware by the 12th of January 2021 as it will not be secure.  
almost 4 years ago - Silmaril - Direct link
I was making sure as so many think that this is us taking Flash away from the game, rather than it ceasing for the world.  
almost 4 years ago - Silmaril - Direct link
HTML5 Is indeed optimised for browsers with InnoGames being the first game developer in the world to actually implement the move from Flash to HTML5 in 2018. Although this press release relates to Forge of Empires (as it was implemented there first) it covers this huge deelopment in game play, which allows our games to still be playable after Flash ceases (unlike many games that have already had to be taken down in the last few months).
https://www.gamasutra.com/view/pressreleases/320246/Futureproof_InnoGames_masters_the_leap_from_Flash_to_HTML5_with_Forge_of_Empires_.php