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I'm having problems connecting to For Honor, my shield does not appear on the start screen
I'm having problems connecting to For Honor, my shield does not appear on the start screen
Originally posted by Bastard Bernd: Is anybody still here or is the game officaly dead since the devs dont care anymore? Better work on that ps4 ♥♥♥♥ to maximize money.
What's more as we are all scattered around the planet, we all have different hours to be available, so in reality we really don't have an excess of Moderators for the needs of the Forum. Hope this makes it a little clearer for you. Thanks again for the question!
@gaming-raw Hey,
I am sorry to hear you've encountered this activity.
If you wish to report the player, you can use our help website to do so.
@gaming-raw Hey,
I am sorry to hear you've encountered this activity.
If you wish to report the player, you can use our help website to do so.
Hey there @gfoxgames, thank you for taking the time to get in touch. I am sorry to hear that you have been experiencing connectivity issues on For Honor. I have just looked into it from my end, and I can confirm that as of 12:52pm BST on the 3rd of April, all of our For Honor servers and services are running as intended. Therefore I would recommend you run through our connectivity troubleshooting in this article and ensure you have completed all the steps. These steps can help rule out many of the common causes for connectivity-related issues.
If you still encounter issues after going through those steps, could you please let me know some more information?:
Should you have further questions regarding any of those steps in the article above, or regarding any other issue, please do not hesitate to let me know.
Hey there @gfoxgames, thank you for taking the time to get back to me and for sharing that additional information. I am starting to think that this might not actually be connectivity-related. To help me get a better understanding of the problem you are facing, could you please provide a short video showing this in action? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site.
I also want to ask, have you gone through the connectivity troubleshooting article I shared in my last post? Although the issue might not be connectivity-related, it is still important that we rule this out as a potential factor.
If you have any questions or run into any other issues, please do not hesitate to let me know.
Hey again @gfoxgames, thank you for taking the time to get back in touch and sharing that video displaying that you cannot find a match, I appreciate it. I understand you have had several cases created regarding this topic. I have gone ahead and re-opened one from my end as it seems you did not respond. Could you please check that case and then we can continue it over there? Thank you
Hey there @gfoxgames ,
Could you please sign into https://www.ubisoft.com/help .
There, there will be a tab featuring your username, with a option to 'See All Cases' - the case we're referring to will be there, where you will be able to response.
If you have any issues with this, please let us know.
Thank you!
Hey there @gfoxgames, thank you for taking the time to get in touch. I am sorry to hear that you have been kicked booted from servers and experiencing issues staying connected to our games. I understand that you have tested your own connection and you do not believe it's a factor, thank you for letting me know. That said, I have just looked into it from my end, and I can confirm that as of 08:16 am BST on the 13th of April, that all of our For Honor servers and services are running as intended.
Therefore it's likely you're experiencing a connectivity issue. I would recommend you run through our connectivity troubleshooting in this article and ensure you have completed all the steps. These steps can help rule out many of the common causes for connectivity-related issues. I understand you have already performed several actions to try and remedy the issue, but we must cover everything in the article first.
Should you have further questions regarding any of those steps in the article above, or regarding any other issue, please do not hesitate to let me know.