[2020] Broken shards

Please check to see if you need to craft a rune with the ones you already have, this is the most common reason for not being able to collect these.  

@Siobhanne If you pop into the Ancient Wonders tab, click on one that is yet to be completed and it will show you how many shards you have. If you have enough (10), it will prompt you to forge a Rune. Also, don't forget you can make an AW a favourite so visitors know which you would prefer to receive their help!