over 4 years ago - Natalino - Direct link
10 minutes ago, Spoof05 said:

Just had the run the run of a lifetime got and as im unload game crashes come back into all the sav stuff gone. have video of it and the loot and sadly just makes me enevr want to play again. Been playiing three years now and sadly this might be the end. and when they say supoort its the most limited poo ive ever seen. It might as well say ( f you) please help or fix this game I have videos of the loot and everything even though they took highlights out of the game and what not plz contact me bc 3 years in and this is the only think ive bitched about ever

Sorry this happened to you mate. But we do not return loot that might be lost due to crashes, disconnects, etc. The only time we compensated for is when there is a mass issue where thousands and thousands of players are affected and we provide the same thing for everyone. Handling and reviewing such things takes lots of resources and also keep in mind that the game is in closed beta and such issues are expected to happen. They are horrible and I know it will upset but all you can do is go on another raid and get it back again. Which I can say for sure that you will. Loot will become easy as you progress and this lose will become almost irrelevant. Do not worry. 

 

By the way, this is a super old thread and now bumped up so I will be locking it here.