1 hour ago, truerobotech said:Windows 10! I7, 16 gb ram
You would need to give more info than that. GPU and CPU specs fully as well.
But it sounds more of another issue. Maybe run some tests with your system hardware usage and see what exactly happens when the game is about to freeze. RAM spike, CPU spike, etc.
Try to reinstall the game and also make sure to create a support ticket as well.