[2019] Why do i get this error

On 7/28/2019 at 1:47 PM, TheReaper235 said:

Did you manage to fix this issue? I keep getting it when trying to install the game, it sits at 0mb out of 0mb and won't move, then I click cancel and i get that message. Re-installed windows, ran as administraor, turned off firewall and antivirus and still, I have no viruses as I scanned the whole pc and nothing came back. Never had a problem like this. Also the ticket I raised said to try the steps I have previously mentioned. Any help anyone?

 

11 hours ago, herobrian0518 said:

yea this thing is so annoying and i cant get it to go away and the temp file it says is  used by another process is the temporary game download that puts all the data from the download into it.  please admin help i really want to play and im so frustrated and mad HELP US PLZ THERE IS NOTHING ON THE INTERNET SAYING ANYTHING ON HOW TO FIX IT 

 

Move the game installation folder to some other location. Different drive if you must and try again.