over 3 years ago - Natalino - Direct link

How often do you experience this issue? If ever the issue occur again, close the game, make sure the game is exempted to your antivirus/firewall, try launching it as an Administrator. If the steps above didn't solve the issue, please send a support ticket together with your logs (located in the game folder, Its the dated time stamped folders) please submit the latest one.

 

Also did you try to change your servers in the launcher? Is your internet connection wired and stable? Have you ever played without any issues before?