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Does this happen to anyone else?

Error: THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED.

What should i do? Gmail doesnt work too. Guess i wont buy this game if I cant even make an account or write the support lol

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12 days ago - /u/Sova13 - Direct link

Gmail should work, please try again

10 days ago - /u/Sova13 - Direct link

Originally posted by Lachlan42

I just tried to use my hotmail.com.au and it won’t use it. Is there a reason Hotmail accounts aren’t recognised because I don’t really want to create a new email account for one game.

We have blocked the ability to register for some domains, because there are problems with receiving our letters at these addresses for reasons beyond our control.

10 days ago - /u/Sova13 - Direct link

Originally posted by Ronning

I was going to purchase this game yesterday but my inability to register with my hotmail domain gave me pause. I know I am one potential customer but this is taking money directly out of your pockets.

I understand whitelisting the no-reply and have already done so but I guess that is irrelevant if I cant sign up to begin with.

Well, first of all, it's made for YOU. So that later you do not face the problem that you cannot receive any letter from us, without which you cannot log into your account, reset your password, or something else.

10 days ago - /u/Sova13 - Direct link

Originally posted by Herculez333

I'm having this issue with an outlook domain on a verification email. If this email block is recent, it's most likely the cause because I haven't had this issue in the past. On December 23rd I received a verification email but now it doesn't seem to send.

Hello. The problem only with the launcher code? Or with any letters from us?

10 days ago - /u/Sova13 - Direct link

Originally posted by Ronning

Thanks for your reply- I am not quite sure what you mean and it might be lost in translation.

My issue is, even before purchasing the game, I can not register with Battlestate Games (on the website) using my hotmail domain. I believe it only accepts Gmail, and possibly a Yahoo domain.

EDIT: I think I understand what you are saying. You made that change to protect us. In the future, you want to make sure we receive important emails.

My response is : I am an adult. Ill be able to get your emails. I know how to white list your 'no-reply' email and any future correspondence from Battlestate.

EDIT2: pic of the alert

The problem is that even adding our addresses to the whitelist will most likely not solve this problem. Therefore, you still have to create a new email to register on our website. No other way.

Yes, English is not my native language, there may be mistakes in translation, I'm sorry)

10 days ago - /u/Sova13 - Direct link

Originally posted by Outspread

This is plain dumb, use a proper email service. You just lost many customers by doing this.

Personally, my opinion is that this is the right decision. Indeed, in the future, you are likely to face a problem and you will have to change the email address associated with your account. So why unnecessary problems if you can immediately register an account for another email?)

9 days ago - /u/Sova13 - Direct link

Originally posted by Outspread

I don't own any other email, and I'm not going to create one just for a game. How is it that these (hotmail/outlook) don't work, but gmail + literally any other email service (custom or even spam addresses) do?

How is it that these (hotmail/outlook) don't work

This question is not for us =)

Unfortunately, to register on the site you will have to use another email.

Look also at this my comment, it gives some clarification.
https://www.reddit.com/r/EscapefromTarkov/comments/kroiy1/want_to_create_account_but_cant_register_with/gipg03q?utm_source=share&utm_medium=web2x&context=3

7 days ago - /u/Sova13 - Direct link

Originally posted by dqvy

Hi Sova, there is a ton of tips and techniques to prevent your emails from being considered as spam. It is weird to blacklist one of the key email providers. I will not create a new email address just for this game. I hope you can find a solution.

The solution has already been found. Alas, there is no other way.

6 days ago - /u/Sova13 - Direct link

Originally posted by KillaVeezy

I am having problems getting the email as well. i have tried changing my emails and still nothing. this is the ticket #8859699. can you check on it please? u/Sova13

Hello, please check ticket

4 days ago - /u/Sova13 - Direct link

Originally posted by nick331er

You say That we Should create a new email adress i created three new ones 2 on GMX and 1 on Gmail None of them worked what should i do now ?

Gmail should work. Are you getting any error while enter Gmail?

3 days ago - /u/Sova13 - Direct link

Originally posted by kevywoods

Gmail most certainly does not work.

I need a screenshot of the error






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r/EscapefromTarkov - Want to create account but cant register with Hotmail
Does this happen to anyone else? Error: THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED. What should i do? Gmail doesnt work too. Guess i wont …


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