Sova13

Sova13



06 Jul

Comment

Originally posted by General_Tomatillo484

/u/sova13 can you fix this?

Please contact us at [email protected]

We recommend use Gmail as your email to send the letter, as a reply letter from us on your Yahoo may not reach you


24 Sep

Comment

Hello, you can contact us at [email protected]


22 Sep

Comment

Hello, did you write to us via email? If yes, please write to my PM the email address from which you wrote


16 Sep

Comment

Hello, please write to my PM the email address from which you wrote to us


14 Sep

Comment

Hello, please write to my PM the email address from which you wrote to us


07 Sep

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Hello, please write to my PM the e-mail address from which you write to us


01 Sep

Comment

Originally posted by BasicChick5

It’s been a few days now. I really need to get this resolved. Not sure what else I can do.

Please write to my PM the email address from which you wrote to us


31 Aug

Comment

Originally posted by BasicChick5

Hello, this same thing happened to me. I don’t know when or why it happened but I discovered it a few days ago when I went to do a fresh install and wasn’t able to connect to the eft website. I sent an email to support but I’m not sure how long to expect a reply. I’m super bummed I can’t play or stream it. If there’s anything that can be done I would appreciate it. Thanks.

Usually the answer takes no more than a day


29 Aug

Comment

Hello. Please contact us at [email protected] . Do not forget to describe in detail your problem.

Comment

Hello, have you contacted us at [email protected]? What address did you send the letter from? Write this address to me in PM


03 Aug

Comment

Hello, support response time is now extended, just wait for an answer and answer questions

Comment

Originally posted by naegay

they changed, but support is probably just gonna tell me to do it, but it sucks, so therefore i asked for a full refund is thats gonna be the case

In some cases, in fact, you can only fix it by resetting the profile.

However, judging by your description, this can be fixed without resetting the profile through contacting support (which you have already done)

Comment

Originally posted by bobbypower

u/Sova13 Are you able to assist with this?

u/Vaporwave_Aliens Please contact us at [email protected]
Important! Indicate that your e-mail service is being closed (attach proof of this) and therefore you want to change your e-mail to another


27 Jul

Comment

My email provider is shutting down it's service in a month

Hello, please send all information about this to us at [email protected]


24 Jul

Comment

Hello. Write us at [email protected] with all the information and receipts you have.


23 Jul

Comment

Hello. You can send to support all the information you have about it


21 Jul

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Hello, please write me the number of support request or email address from which he wrote to us (depending on the method of contacting support - via the website or via email)


17 Jul

Comment

Hello. Most likely, last time you also applied during a period of increased workload.

At the moment, the response time to English requests is really about a week (in the "payments" category - about 4 days). We are working hard to fix this, but it takes some time.

By the way, I want to note that such situations do not happen more often than 1-2 times a year.


16 Jul

Comment

Originally posted by caso60

I appreciate the response. But is there a time frame for "soon"? Soon as in a couple hours or days?

At the moment - already fixed.

This usually takes a few days from the date the request is processed.


15 Jul

Comment

Originally posted by Corzappy

I guess reddit is customer support.

Support is provided only in the support service on the site when contacting through the site/launcher or by email when contacting the support email