Original Post — Direct link

Hi all, as the title states I am not receiving the confirmation code that is requested when first logging into the launcher. I have well over 1k hours on Tarkov and have played the game on multiple hard drives and have never ran into this issue until I recently reset my PC and attempted to re-install and play the game.

So here is the issue - when logging in on the Tarkov website I receive the confirmation code via e-mail just fine and am able to login with no issues. When I open the launcher after installing it and attempt to login for the first time it requests a confirmation code the same way the website does. However my issue is that no matter what I do not receive that e-mail. I can click "Can't sign in?" and receive the e-mail to reset my password every time but for some reason the confirmation code one will not go through.

I have tried several VPN's in different regions, restarting PC, reinstalling launcher, completely disabling any firewall/anti-virus, editing the "host" file to try and re-route the IP, running as administrator, making sure that in the properties tab that the program has all permissions, yet still I have not been able to get this to work.

Once again I was playing less than 24 hrs ago just fine, and any help is appreciated.

Thank you!!

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21 days ago - /u/Sova13 - Direct link

Originally posted by Xylomanthy

u/Sova13 I see that you have helped many people on here, think you could give me a hand??

Hello. Please contact us at [email protected]

Do not forget to describe in detail your problem, what emails you receive/do not receive, etc.

21 days ago - /u/Sova13 - Direct link

Originally posted by Severe-Knowledge6675

im having the same problem. Ive tried all the "fixs" and stillt he same problem. Ive sent a email to the support. But you seem to be able to help. I just got this game and im dying to play. Can you please help me?

You need to wait for a reply by email)

20 days ago - /u/Sova13 - Direct link

Originally posted by Peaches5616

I'm having the same issue. I bought a new PC and when I try to login on the new PC I do not receive the verification code through email. I have submitted a ticket through the website. Should I do anything different besides just wait for an email with the code?

I do receive the emails from the website and even received an email that my account was attempting to be logged into from different hardware. However, I do not receive a code to get past the verification prompt. I have had others attempt to log in on their PCs, but no luck.

Hello. Please contact us at [email protected]

Do not forget to describe in detail your problem, what emails you receive/do not receive, etc.






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