Original Post — Direct link

Hi guys,

Anyone else have the issue of not receiving the verification code in the launcher to install and play EFT? Gone through 100s of forums and posts that go back to 2018 and the issue is still not fixed. I've messaged support and done what they've asked (whitelist emails, check spam etc.) as well as contact my own email provider about the issue (they said everything was fine on their end) and still, I cannot receive the code. I can receive the email and code to download the launcher and even reset my password, but cannot receive the in launcher code. After requesting to change my email to see if that would fix the issue, I was told that the email change service was temporarily unavailable.

Basically, I've been left hanging, and told to go fk myself by EFT support, saying its not an issue on their end, although my email provider says different. I've received these emails before and I have 300+hrs in game, but because I recently wiped my PC, I cant log back in.

Just wanna get back into tarkov, but there is nothing I can do. I've payed for a game that I cannot even download.

External link →
2 months ago - /u/Sova13 - Direct link

Hello. Please write your support ticket number

2 months ago - /u/Sova13 - Direct link

Originally posted by LiamAchoo

Just made the same request on the eft website under #8241833

Ok

2 months ago - /u/Sova13 - Direct link

Originally posted by BADGER_H0NEY

Hello, i am having the same issue. REQUESTID#8335490#

I have checked spam and Junk and all the tips and tricks but nothing works. I recieve all other EFT emails just not the verification email

Hello. The specialist answered you 2 hours ago. If his recommendations do not help, let him know and ask him to send your e-mail address for verification

about 2 months ago - /u/Sova13 - Direct link

Originally posted by AceEvo55

I'm having this issue as well. Support request #8539164

Just wait answer)

about 2 months ago - /u/Sova13 - Direct link

Originally posted by FearShisui16

Hello i got the Same Problem my Ticket is #8611204 i Bought the Game 3 days ago and i would like to Play

Check ticket

about 1 month ago - /u/Sova13 - Direct link

Originally posted by AffectionateTower891

Same problem only in launcher support request #8798795# please help man kinda sucks happens right after paying 150$

Already answered)

about 1 month ago - /u/Sova13 - Direct link

Originally posted by iBlinks

#8811480 im having the same issue with logging and cant receive emails from bsg

Hello, check your ticket please

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Oszy92

Im having the same problem, mind sharing the magic trick for fixing this with the public instead of just telling people that the ticket has been answered?

A good idea)

It's about the problem when the Device ID code does not come in the launcher, and all other letters from us come without problems:

At first try reinstalling the launcher. Then you need to set full rights for the current user (folder properties, "Security" tab) for the game folder and for the launcher folder. Also temporarily turn off all antivirus and security programs, such as Windows Defender or whitelist launcher and game folder in exceptions list(s).
If this doesn't help, try creating a new user in your OS and installing the launcher there.

about 1 month ago - /u/Sova13 - Direct link

Originally posted by SnooBooks6070

Hello, im having the exact same issue, could you help me out? REQUESTID#8815635#

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Penguin-_Man

Not to overload you or anything, but I’ve had this issue for about a week. The original ticket I sent in told me to change my my email, which is impossible because it’s disabled on the website.

My support ticket is

8718377

Any help would be greatly appreciated, I feel as if money was wasted.

about 1 month ago - /u/Sova13 - Direct link

Originally posted by LiamCunniffe

I don't receive the email verification when trying to log into tarkov

Ticket number: #8819589#

Hello, answered

about 1 month ago - /u/Sova13 - Direct link

Originally posted by R0YAL_BEGGAR

I'm in the same boat trouble request ID 8821076

Hello, answered

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Fnkz

Same problem please : #8851968

Hello, check ticket please

about 1 month ago - /u/Sova13 - Direct link

Originally posted by takemaguro

Hello, i got same issue here REQUESTID#8856124#

Hello, answered in ticket

about 1 month ago - /u/Sova13 - Direct link

Originally posted by AnakinSkywalkerRealy

Same here

#8855199

I tried " At first try reinstalling the launcher. Then you need to set full rights for the current user (folder properties, "Security" tab) for the game folder and for the launcher folder. Also temporarily turn off all antivirus and security programs, such as Windows Defender or whitelist launcher and game folder in exceptions list(s).
If this doesn't help, try creating a new user in your OS and installing the launcher there. " and it didn't work

Please check if you receive other emails from our site

about 1 month ago - /u/Sova13 - Direct link

Originally posted by AnakinSkywalkerRealy

OH sorry, I forgot to reply saying I "fixed" it, I kept spamming it until I eventually got an email, sorry for wasting your time!

Nice)

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Revelationed

I am having same issue replaced ram and now can’t get email to verify account here is the number

REQUESTID#8879207#

Hello, please check your ticket

about 1 month ago - /u/Sova13 - Direct link

Originally posted by MeatSnake9

None of the proposed solutions have fixed the issue. I can still not receive the verification emails

Hello. Please write to me in PM with a detailed description of the problem and your email address

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Known-Candidate-9210

i am having the same problem nothing is working

Hello. Please write to me in PM with a detailed description of the problem and your email address

about 1 month ago - /u/Sova13 - Direct link

Originally posted by WaxMelll

Hello I know this is a old thread but I having the issue where they won’t send me the launcher verification email! My ticket number is #8902695 can you still help me?

Hello, answered in ticket

about 1 month ago - /u/Sova13 - Direct link

Originally posted by MrChrisChristmas

Hi, im having the same issue. Updated my mobo and CPU plus new copy of Windows, then no email from launcher any more

Hello. At first try reinstalling the launcher. Then you need to set full rights for the current user (folder properties, "Security" tab) for the game folder and for the launcher folder. Also temporarily turn off all antivirus and security programs, such as Windows Defender or whitelist launcher and game folder in exceptions list(s).

If this doesn't help, try creating a new user in your OS and installing the launcher there.

about 1 month ago - /u/Sova13 - Direct link

Originally posted by SubaruSoup

[email protected]

Hello Sova13, I am having the same issue of not recieving the varification email. I submitted a support ticket, #9002512. Thank you for any help

Hello, please check your ticket

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Kameniev

Can confirm this finally worked - last straw after trying combinations of most things in that reply was just granting all users of any type full acess to the game and launcher folder.

Nice)

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Kameniev

Although spoke too soon cos I've now spent 3+ hours trying to play today and every game I join takes 10+ minutes then instantly kicks me on loading in, so guess I'm going to do a full reinstall.

I think this is a different problem. Here you should create a support ticket for this issue.

about 1 month ago - /u/Sova13 - Direct link

Originally posted by Careymatee

having the same issue

#9100781

Answered

about 1 month ago - /u/Sova13 - Direct link

Originally posted by HackySackyLacky

u/Sova13

Having the same issue, ticket ID is REQUESTID#9126026#

Hello, please check your ticket

28 days ago - /u/Sova13 - Direct link

Originally posted by senator2012

Hi u/Sova13

I'm Having the same issue, ticket ID is REQUESTID#9176047#

please help

The ticket is already awaiting a specialist response, just wait






Links in this thread

r/EscapefromTarkov - Not receiving verification email in the EFT launcher?
493k members in the EscapefromTarkov community. The unofficial Subreddit for Escape From Tarkov, a Hardcore FPS being created by Battlestate Games.


r/EscapefromTarkov - Comment by u/Sova13 on ”Not receiving verification email in the EFT launcher?”
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