Permanent Ban for Using Illegal Programs

A lil somethin somethin: You can find the details for this event on the announcement page here.

Hello Lumia Island survivors,

We have recently strengthened our illegal program detection function through several updates, and with these improvements, we have been continuously tracking down accounts that use illegal programs. This has proven effective, and we have detected around 49 instances of illegal program use, all of which will result in permanent bans without exception

Reports of illegal program use—whether from customer inquiries, community feedback, or from monitoring streams—are given top priority. However, technical detection and verification are crucial in addressing this type of intances, as reports often only capture a portion of actual users. For example, most of those sanctioned in this round had never been reported.

Additionally, our efforts to combat illegal programs are an ongoing battle, as new versions can surface even after a program is detected.
To strengthen our monitoring, we've recently established an anti-hack team and are actively developing additional detection methods to further bolster our capabilities.
We'll continue doing everything possible to ensure a fair and clean gaming environment in Eternal Return.

Since using illegal programs leads to permanent bans, we encourage players to steer clear of them—even if you’re just curious!

Aside from our measures against the use of illegal programs, we are also intensifying our response to abnormal gameplay and stream sniping.
Although there is still much room for improvement, we are increasing our staff and expanding our response measures.
We hope to share further details on this matter in another setting, perhaps during a Dev Stream.

We are fully aware of the harm abnormal gameplay does to fair gaming, so we are committed to doing everything within our reach, and even going a bit beyond, to resolve it.

We thank all of you who continue to support Eternal Return, and we will keep working tirelessly to provide a pleasant gaming environment.
As always, thank you for sticking with us.

[Permanent Ban for Using Illegal Programs]
- Sanction Period: Permanent ban

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*This list will also be included in our regular Account Suspensions announcement.