almost 6 years ago - GM_Mechanic - Direct link

If the username and password just resets when you try to add an account to the launcher then your launcher version is most likely out of date. Try reinstalling your launcher with the latest launcher from our website and see if that resolves your issue.

almost 6 years ago - GM_Mechanic - Direct link

That means you likely have Windows 7 installed but haven’t installed sp1, SP1 is required to run EVE Online and you will need to install the following update too which also requires Windows 7 sp1.

https://support.microsoft.com/en-gb/help/2999226/update-for-universal-c-runtime-in-windows