[2020] Trojan!

Hi all

I would just like to thank everyone for filing reports when these situations occur. Rest assured; we investigate them with the highest priority. If you ever have a security concern related to EVE, then always file a support ticket so we can investigate.

Unfortunately, we see false positives for EVE occasionally and this appears to be one of those times. These usually coincide with a patch release, with the new files triggering the heuristics engine for some anti-virus vendors. Once these vendors have updated their definitions, the issue stops happening. Looking at past support tickets, we seem to have a number filed within the same day or two, and then nothing after. This is the expected pattern with false detections.

If anyone encounters a security issue in the future, please let us know so we can investigate it.

We apologise for any inconvenience this may be causing. This has been flagged with the relevant vendors so they can investigate.

New updates for Windows Virus & Threat Protection have been deployed by Microsoft. The version this issue was occurring in was 1.313.1817.0

I’ve tested the reported file on definitions 1.313.1822.0 and 1.313.1831.0 on 2 separate machines. It is not flagged to me anymore.

Users should get the update automatically when Windows next checks. If you’d like to update manually, then you can go to ‘Windows Security -> Virus & Threat Protection -> Check for updates (button)’.

If anyone experiences further issues, please file a ticket with as much information as possible (including your definition version) and we will look into it.