[2020] Version 18.11 - Feedback and Known Issues (Mac)

Please use this thread for general feedback and discussion about known issues with the Mac client in this monthly release (Version 18.11).

Quick Info:

• Full Patch Notes

Other Information Threads:

• Known Issues Thread
• General Feedback Thread

KNOWN ISSUES:

Thanks for the report, guys! I have forwarded it to our tech team internally.

Hi folks. Sorry for the inconvenience. We’re looking into this.

It shouldn’t stop the ability to play, but if this is not the case, please let us know with a Bug Report.

We have deployed a fix today that should resolve any map issues. If you still experience any, please file a bug report.

We are investigating the cause of the crash monitoring process having issues.

Hey all…we’re looking into the wine64-preloader issue now. There are a few things happening.

1. The crash monitoring process is not closing gracefully on exit. So the preloader apologizes in a “Program Error” popup window. People who see that window simply close it and all instances of wine64-preloader close. Click click, we’re all fine here (except for the aforementioned lack of grace and subsequent crashmonitor crash, oh the irony).
2. On some Macs, however, the popup is not properly displaying and instead appears like a tiny cursor under the menu bar. The other indicator is an wine64-preloader exec icon in the dock for the (not visible) “Program Error” window. You must quit these manually to end the processes.

We are investigating immediate solutions to both issues now, but this will be the situation at least into next week. Until such time as we can ferret out the core problems, please manually close those windows from the dock on exit. We know this will be an inconvenience for players with multiple accounts and do apologize.

There were a number of issues yesterday with servers that Apple run, which caused issues for non Apple applications on Mac: https://twitter.com/lapcatsoftware/status/1326990296412991489

I believe these have been resolved now, but we saw issues internally too as a result of this.

I don’t know if this is directly related, but thought I’d mention it as many issues I was having have cleared up today.

We are currently testing a possible fix. I’ll provide more info as I have it

Hi folks
We have deployed the first part of the fix for some of the crashing on exit issues. We also aim to release the second part today, which is an update to the launcher. They need to work together for this particular issue.

We are aiming for the deployment of the launcher this afternoon.

There may still be an issue, where if the client actually crashes (and not an exit), a Wine-preloader stays active. We’re keeping an eye on this.

A new launcher release is out. Please ensure you’re running the latest version on Mac.