over 5 years ago - CCP_Falcon - Direct link

No issues reported with Tranquility over the course of the last 4-5 hours.

Must have been networking somewhere between TQ and your computer.

Glad that it’s working again now! :slight_smile:

over 4 years ago - Sarno - Direct link

We’re investigating reports of this now.

over 4 years ago - Sarno - Direct link

Moving thread from #customer-service to #technical-support.

over 4 years ago - Sarno - Direct link

We’ve implemented a potential solution to address reports of authentication failure and are currently monitoring the situation.

over 4 years ago - Sarno - Direct link

Investigating continued reports of authentication failure.

over 4 years ago - Sarno - Direct link

Alright, we’ll be posting further updates here;

about 4 years ago - anonglitch - Direct link
Hi @Pauly7 ,
Does this error persist? Tap Control+F5 when you see that (or close the tab completely and re-open.) Usually, this fixes the issue. However, if it continues to give this error and you can't log in, please submit a ticket.