[2020] January 2020 Release - Known Issues

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Please use this thread for discussing and reporting known issues.

Quick Info:

• Full Patch Notes

Other Information Threads:

• General Feedback Thread
• Known Issues & Feedback Thread (Mac)

For additional information about the contents of the release, please check our News Item.

Known Issues

User Interface:

• Merged Shield Boosters have searchable market entry
• Merged Shield Boosters can be searched in New Eden
• Cannot use CTRL+V to copy from the modify order window
• Shared bookmarks are not shown in sensor overlay.
• Mutaplasmids not showing information
• Warp to objective no longer possible from within an agent’s conversation window

Missions:

• Several Epic Arc missions cannot be accepted correctly. - The issue should not occur any longer for additional characters. Already affected characters might need to contact Customer Support.

Graphics:

• Missing black screen transition in the hangar when changing ships
• Moa displays Toxic cloud effect without a SKIN applied

Thank you for the report. It seems like shared bookmarks are indeed not shown on Sensor Overlay. We are investigating further.

update: A fix for this is currently being tested and should be included in the next client patch.

Hi @Delila_Caderu,

Apologies for the late reply. The server was experiencing some performance and chat issues before downtime, but these should be resolved now. Are you still experiencing these problems?

Looks like you still have yesterdays version of the game @Arisha_Moon. I’d suggest restarting your launcher and making sure it patches to the latest version that was deployed at downtime today.

Well that is very strange. Are you launching all the characters from the same launcher?

Thanks for the update, we unfortunately cannot see anything that would currently be causing these issues, so it may possibly be related to your internet connection. Chat should be stable at the moment, and there should also not be any major lag, as far we can tell at this time. A few Null systems are on a slightly more loaded node, which means they may occasionally experience some TiDi, but nothing that would cause lag.

This page contains some suggestions for troubleshooting these sorts of issues, which may help you out: https://support.eveonline.com/hc/en-us/articles/201827699-Network-communication-between-your-computer-and-the-EVE-Online-server-has-been-interrupted-

Thanks for the info! Unfortunately ping, and download/upload speed are not always good indicators of the overall health of the multiple connections between your computer and the EVE server. As we can see that this is likely not an issue with the server itself, I’d suggest submitting a support ticket and our GMs will hopefully be able to troubleshoot this further with you.

I hope this gets sorted for you, sorry again for the issues you’re experiencing

I understand your frustration. Hopefully our GMs can get back to you soon.