[2023] [RESOLVED] - 20230110 - Search Cluster Temporarily Offline

At roughly 17:30 UTC today, the character search cluster was inadvertently taken offline making it impossible to search for player characters and create private contracts to said characters.

The search cluster was put back online at ~18:30, but will need approximately 12 hours to fully repopulate. During that time, players attempting to search for other characters or creating private contracts may face issues. Will update this thread when the search function is completely back online.

Apologies for the inconvenience. Fly safe!

e: Search was fully functional a tad early at ~06:30

If you are experiencing issues with searching for a character in-game, please file a support ticket.

Your mom

“Unexpectedly went offline” would be better phrasing as we don’t know at this time how it happened. A later investigation may possibly include discussing the incident with AWS Support.