[2020] Version 18.06 - Feedback and Known Issues (Mac)

Please use this thread for general feedback and discussing known issues with the Mac client.

Quick Info:

• Full Patch Notes

Other Information Threads:

• Known Issues Thread
• General Feedback Thread

KNOWN ISSUES:

If anyone is stuck at the “processing bulk data” stage, please try clearing your cache.

In game:

Esc -> Reset Settings tab -> Clear all cache files button

Launcher:
View (in the top menu bar) -> Shared cache -> Verify button

Please make sure you’re on the latest launcher version (1747682 or above). There have been important fixes for Mac deployed recently.

We also suggest that the full client is downloaded, where possible. You can enable this is the launcher settings (cog in the bottom left corner).

How are you launching the launcher?

I’ve seen times when people are simply running the downloaded launcher file. You should install it by dragging it onto the ‘applications’ folder:

Once this is done, you then run the installed version, and not the downloaded file.

Sorry if this sounds obvious, but it’s a very common cause of the launcher not updating and causes all sorts of issues.

We believe we have a fix for the audio issues. It’s currently being tested internally and if all goes to plan, it should be in the next release.

Could you check in the launcher and make sure DX9 mode is enabled. I know this has solved the issue for some Mac users previously.