[2020] Sounds Not Working Since Update?

Hi all

A patch was deployed yesterday that should have fixed the sound issues.

If you’re still having any issues, it’s likely unrelated to this defect. Please create a ticket so we can take a closer look.

Many thanks

I’d be curious to know if you get the same issue with the sound disabled?
I’m not aware of anything new in the fix which would cause a drop in performance, but sound in general is a bit expensive.

Thanks for the feedback, I’ll get some internal tests run and see if we can replicate the performance drop.

For those that have replied above: How does the performance drop show? Is it a loss of FPS or something else?
Could you confirm if the drop happens if you disable audio in the client (and restart it)? This would really help us identify where the issue may be happening.

Hi
We have found a defect where new installs fail to have music working correctly. A fix is in the works.
Once deployed, you may need to verify your cache from within the launcher.

Hi
Sounds about right - the file causing the issue is ~520MB.
The main fix is curently in testing.

We’re not aware of any outstanding issues with client sound @Lord_Zizo

I couldn’t see a patch on the 26, July 2020, but I did check the dates around it and I couldn’t see anything obvious that would cause issues.
If you experience any more problems, please file a bug report for us to look into, including as much information as possible.

Thanks. I’ve asked someone to look into it.

edit - could you file a bug report so we can see your system information. We’ve not been able to replicate it yet.