over 2 years ago - CCP_Caffeine - Direct link

Hi

If you don’t have a EBR ticket, please create one with as many details as possible (macOS version, hardware etc). We can try to reproduce it internally.
If you do, let me know the number.

about 2 years ago - CCP_Caffeine - Direct link

If you have created tickets, please let me know the ticket reference.

We really need system specifications and as many details as possible to try and reproduce this.

Many thanks

about 2 years ago - CCP_Caffeine - Direct link

Please file an EBR if you’ve not already done so, with as many system details as possible. Ideally from the client after a crash and you have restarted the game. If you have any reproduction steps, then please include these as they will help us to reproduce.
We’re trying to find as many common factors as possible between those who are experiencing this issue. We don’t have reproduction right now, as it seems to be very system-specific (hardware, os, etc…).