While I cannot comment on the authenticity of an individual e-mail, I can confirm that CCP have sent out e-mail messages to characters with skillpoints set to expire in their redeem queue.
If you received this in error (no expiring SP), I’m happy to reach out to the relevant team to explore the data they used.
Hey all!
I’m still investigating cases as to why some of you have been receiving e-mail messages when there were no unallocated skillpoints. One possibility is from today’s patch
Due to the removal of the slowly filling skill point bar at the bottom of the Daily Gift screen, a script will be run that provides all players that have logged in at least once in the last year with additional skillpoints in their redeeming queue based on the progress they had achieved in the bar before the systems changed.
So this may have been accounting for that - will keep you updated when confirmed (or not!)
A more official update!
The e-mail was intended to only go out to players that had expiring SP in their redeem queue - completely unrelated to the Daily Login.
However, there was a small issue with the script and some pilots without expiring SP were incorrectly added to the e-mail list. All those e-mails were suspended until this can be re-evaluated.
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