[2022] Some Sound effects disappear in-game [Y6S1]

Hello @kostlavii,

Sorry to hear that you are experiencing a sound issue at the moment.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

If you're still experiencing this, can I kindly ask you to provide u with a short video of this occurring?

Many thanks and if you have any additional questions, please let us know.

Hello @l0k1-01,

Thank you for the update! I'm trying to find the video but it's not displaying to me for some reason - can you please paste a direct link to the tweet, so I can pass it along? Much appreciated!

@KostlavII - thank you for the update and I'm sorry to hear that you were unable to submit your case at the moment. Is it possible for you to record a video of this occurring and provide us with a link here? Once it's done, I'll create a support case for you and link your video to it, so I can pass all of the information to the development team for you. Thank you!

If you have any other questions, please let us know!

@l0k1-01 Hi there!

Thanks for forwarding this link to us, it's much appreciated.

As this video is a clip from another user, it would also be helpful if you were able to forward us one that you've been able to capture yourself? This is just so that our issue report showcases the exact issues you're experiencing. You can upload this clip to a video/file sharing site like YouTube or Google Drive, and post the link in your reply to share the video with us.

@KostlavII Hi there. It seems this link directs us to the specific file sharing site you're using, but there's no content there for us to view. If you're unable to forward specific links here on the forums, you're also welcome to contact support:
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/