Ubi-Nacho

Ubi-Nacho


Yesterday

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@kingofhilo19 Hi there.

Sorry to hear that you've been affected by this particular issue. Apologies for any frustration caused.

Dual sense haptic feedback not working correctly since 1.3.2 has been brought to the attention of the game team, and they are currently investigating.

Would you be able to ensure your save file is synced to the cloud, so that we can forward this information to aid with the investigation?

Thank you.

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    Ubi-Nacho on Support Forums - Thread - Direct

@gladi8ordude Hello there!

Thank you for forwarding these videos to us, and for providing all of the details on your game's version. We've added all three videos to our ongoing report for lip-sync issues with AC Valhalla.

The game team are currently investigating. Once we have more news to share, it will be posted in our ...

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    Ubi-Nacho on Support Forums - Thread - Direct

@veelaru69 Hi there!

Thank you for letting us know these additional details. Sorry to hear you're seeing Eivor desynchronize quite frequently on both new and old maps.

Your feedback on this issue has been taken on board. If you have any further details to add to your report, or the bug develops for you at all, could you please post your findings here:
...

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    Ubi-Nacho on Support Forums - Thread - Direct

@kieron-stokes Hello there!

Thank you for bringing this issue to our attention. Sorry to hear you've found that this element of the outfit disappears/reappears as you hide your shield.

Would you be able to share a video clip of this happening for us to forward on to the game team please?

Thank you!

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hi @SpirantCrayon22

Thank you for posting this additional information for us! As investigation is underway, please be assured that while some players may not have been vocal about this recently, the problem continues to be investigated. Please feel free to check our ...

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    Ubi-Nacho on Support Forums - Thread - Direct

@corylee19 Hello there!

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.
 
If you'd prefer to receive support in your native language, you're welcome to create a support case on our website - https://www.ubisoft.com/help

If you still require assistance and would like to request support in your preferred langua...

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    Ubi-Nacho on Support Forums - Thread - Direct

@dilu122x Hello there.

Sorry to hear you're seeing long loading times with Assassin's Creed Valhalla. Would you be able to take a look at our PS4 troubleshooting guide, as this offers steps that can help with game related issues such as this one.

Once you've carried out these steps, if you're still experiencing longer...

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    Ubi-Nacho on Support Forums - Thread - Direct

@oeystein123 Hello there.

Sorry to hear you're seeing crashes with AC Valhalla.

I understand you've already followed some troubleshooting steps to help resolve the issue. Could you please take a look at our PC troubleshooting guide here and ensure you are able to try all of the steps you have not yet tested.

If you continue to ...

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    Ubi-Nacho on Support Forums - Thread - Direct

@meplayinggta Hello there!

Thanks for sharing these details with us, sorry to hear you appear to be unable to progress the legend of Lugh mission.

Are you able to fast travel at all? Could you try travelling to and from the area to see if anything changes?

Could you also let us know if the issue persists after relaunching the game?

Thank you.

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    Ubi-Nacho on Support Forums - Thread - Direct

@parlagulf Hi there!

Not a problem, thank you for reaching out.

We appreciate you returning to the forums to let us know what worked for you. Hopefully if any other players encounter this issue, they will be able to follow the same steps to resolve it.

If you have any more questions for us, please get in touch and we'd be happy to assist!

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    Ubi-Nacho on Support Forums - Thread - Direct

@parlagulf Hi there!

How strange. Thank you for coming back to the forums to let us know the issue appears to be resolved.

If you encounter this issue again, or have any other questions or queries, please get in touch.

Enjoy Valhalla!

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    Ubi-Nacho on Support Forums - Thread - Direct

@drlnkle Hello there!

Welcome to the forums, thank you for bringing the lost wolf issue to our attention. Sorry to hear you're encountering the wolf behaving in this way.

This is a problem that has been reported to the AC Valhalla game team for investigation. The work on this issue is ongoing, and any news and updates on when this will see a resolution will be posted here.
We're unable to share an ETA at this time...

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    Ubi-Nacho on Support Forums - Thread - Direct

@barefootpage70 Hi there,

Sorry to hear you are unable to find the letter in your box.

Could you please provide a screenshot that shows that the quests from this arc are not already completed, please?

Thank you!

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    Ubi-Nacho on Support Forums - Thread - Direct

@quartet Hi there.

Welcome to discussions!

The base game is 50GB. The 112GB download size you are seeing includes all of AC Valhalla's additional content and updates that have been made available since it's release.

Please let us know if you have any additional questions and we'd be happy to help.

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    Ubi-Nacho on Support Forums - Thread - Direct

@azullfr Hi there. Thank you for taking the time to direct us to the megathread.

@Macri0071980 If you're issue is the same as described in the megathread, please let ...

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    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 Thank you for checking that!

Lastly, would you be able to let us know if restarting the game, or restarting the console has any effect at all?

We'll pass all of this along to the game team for investigation.

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    Ubi-Nacho on Support Forums - Thread - Direct

@neens___ Hello there!

Thank you so much for passing this video on to us.

This video link has been forwarded on to the AC Valhalla team for further investigation. We'll be sure to inform players when we have more news to share on this issue.

In the meantime please feel free to keep and eye on our ...

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    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 Thank you for returning to confirm this!

@spirantcrayon22 Hi there!

Thank you for reaching out and letting us know your thoughts. Sorry to hea...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 Hi there.

Changing the button assignment is purely for testing purposes to help us determine where the issue may be. This is information that we will be passing to the game team when issuing a report.

Thank you!