almost 2 years ago - ubi--unicorn - Direct link
If you are experiencing issues with your connection, please check out our connectivity troubleshooting guides: (PC, PS4, XB1)

We also strongly recommend setting up a static IP for your PC/Console. Instructions on how to do this can be found here: PC, PS4, Xbox One.

If you are still experiencing issues, please feel free to create a post. Please include the error code [if receiving one], your region, and your ISP.
  • Example: [Error Code] Eastern US, Comcast.


You can also reach out to Ubisoft Support here. If reaching out to support via our ticketing system, please include a screenshot of your port forwarding. Please do not post this information to the forums.





Links in this thread

Home - Ubisoft Support
Ubisoft Support Homepage is where you will find help about Ubisoft games and services. You will be able to search for your problem, browse FAQs, get game service status, view most popular forum posts, submit a case and chat with an agent.


Sign In - Ubisoft Support
Sign in to your Uplay account to manage your account and support cases.


Ubisoft Forums
This is a discussion forum.


Setting up a static IP address for Xbox One
How do I set up a static IP address for my Xbox One?


Setting up a static IP address for PS4
I want to set up a static IP address for my PlayStation4. How does it work? 


Setting up a static IP address for PC
How do I set up a static IP address for my PC?


Xbox One Connection Issues
I am experiencing issues with online features of Xbox One For Honor it. What can I do?


PlayStation 4 Connection Issues
I am experiencing issues with online features of For Honor on PlayStation 4. What can I do?


For Honor
Help & Support: Troubleshooting and technical support for For Honor.


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