Original Post — Direct link

Hi team,

Is there any known issue currently where certain trophies fail to unlock even after the criteria for unlocking has been met?

In my case I have 2 Trophies remaining overall:

  • Duel Master (win 20 Duel PvP matches)
  • Skirmish Master (win 20 Skirmish PvP matches)


According to the stats tracker @ tracker.gg I should see these Trophies unlocked

Duel: 119 wins
Skirmish: 22 win

Wondering if this is a known issue or whether anyone else can report the same?

Thanks

14 days ago - Ubi-TheBerry - Direct link

Hey there @Function1 ,

Thanks for reaching out and reporting this.

Could you please give these console troubleshooting steps a try and let us know if there's any change?

If not - could you please provide any screenshot / video examples showing the requirements as being met?

And as you've noted PS4 and PS5 in the tags - do you play the game across both platforms or have you completed the requirements exclusively on one console?

13 days ago - Ubi-TheBerry - Direct link

Hey @Function1,

Trophy progress doesn't always carry from PS4 > PS5 so if you completed some of the requirements on PS4, it's likely you'll need to re-do them all on PS5 for the trophy to trigger.

As for screenshots, anything you can grab is fine, including a tracker site.

Thank you!