Original Post — Direct link

My problem is related to the ps4 console.
The game didn't give me two trophies despite completing the related achievement.
The trophies are for winning 20 elimination matches and 20 skirmish matches.
I also checked the stats via tracker.gg/for-honor and it actually marks that I have won well over the 20 matches required for the two trophies.
I attach the screenshot of the statistics taken from the site.

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I'm tired of trying to complete these two trophies because being two modes with very few players, it takes a long time to find a match, and if I lose it, it's literally half an hour wasted.
I've searched solutions from Ubisoft Help but can't find any way to communicate with support.
How do I currently communicate with them to resolve the issue?

over 2 years ago - Ubi-Froggard - Direct link

Hey @DemyTuono

I'm sorry to hear the trophies never unlocked for you yet. We're unable to unlock these for you as we don't have access to do that I'm afraid, and there isn't any known issues reported that is preventing it from happening, so I can only suggest to keep playing. We can report this happening for you so we can monitor the situation and see if it does turn out to be a new issue that is stopping them unlocking, but the website you mentioned isn't an officially supported site, just so you know, so we can't rely on stats from there to show an issue occurring when reporting this.

over 2 years ago - Ubi-Froggard - Direct link

@demytuono We have our own site here that tracks most stats but I notice it doesn't have Elimination or Skirmish on when I check my account, but I haven't played those game modes myself so I'm not sure if that is just due to that.

over 2 years ago - Ubi-Froggard - Direct link

@demytuono Thanks for confirming that. I will forward this as a suggestion on to the game team, yeah. I hope this is something that can be easily added in future.