[2022] [PC] Crashing when getting on a ballista

Hey there @kartossen ,

Thank you for reaching out to us and reporting this as well as sharing the steps you've tried already.

If possible, could you please capture and share a clip of this behaviour in-game so we can report it to the game's development team?

If you're also able to share any links to additional reports of this you've found on Reddit, we'd appreciate it!

Thank you!

Hey there @Kartossen and @Marellius, thank you both for taking the time to report this. I am sorry to hear that you have been experiencing crashes when operating a ballista. I want to assure you that our development team is aware of this, and that this issue is currently under investigation.

To help assist in our investigation, could you please elaborate further and share some further information?:

1. Is the game disconnecting you from the match and sending you back into matchmaking, or is it crashing to your desktop entirely?
2. Have you received any error messages? If so, what exactly does the error message/s state?
3. If you crash, what does the crash look like? (for example, do you receive a black screen crash to the desktop? Does it freeze and then automatically close? etc..)

Additionally, it would be greatly appreciated if anyone experiencing this issue could reach out through our support website and create a case. If you do this, could you please also upload a video of the crash or freeze? These reports will greatly assist with our ongoing investigations.

We are continually monitoring the issue from our side and as soon as further information can be shared, we will post below and update you. Thank you.

Hey there @Marellius, it's no problem. Thanks so much for taking the time to go through and answer my questions, your patience is appreciated whilst our team continue to investigate. I have gone ahead and forwarded the information you have shared over to our development team so that they can investigate it further. Once we have more information available, it will be posted below.

If you have any questions or run into any other issues, please do not hesitate to reach back out. 

For anyone else who comes across this thread and is experiencing the same issue, could you please take the time to answer the questions in my last post? This information will greatly assist with our teams' investigations! Thank you.