Original Post — Direct link

"Problem authenticating product ownership" is what it says each time i try and launch the game. Tried to write a case the other day but it was closed. 

I only have this one ubisoft account and i tried to find all the guides i could but nothing helped. 

I had For Honor on steam before on a free trial back in 2018 and i recently bought it over steam again. 

I would like to know if this is solveable within 2 weeks as if it is not possible to fix i will refund it. 

Easier contact: Discord; * D1ana#3550 *

over 2 years ago - Ubi-Mushy - Direct link

Hey @d1anam, welcome to Discussions. I'm sorry to hear you ran into this issue. You can find more information on this error message in this FAQ.

I'm not seeing any support cases on the account you're contacting from. Can you check that case went through, and create a new ticket if it didn't? Make sure to include the username and email for any possible accounts, a link to your Steam profile, and attach your system logs.