Can't use Ubisoft support because their chat system is down right now but i'm trying to launch For Honor through steam (Which I have a purchase receipt for) and Ubisoft Connect is saying "there is a problem authenticating the ownership of this product".
Can I get some help from support personnel on this issue.
Thank you in advance
Hey @WinterFour, and welcome to the forums! I am sorry that you are seeing this message when trying to play For Honor from your Steam account. When prompted with this message in Steam, this is due to an authentication error when logging into a Ubisoft account that was not originally registered with your Steam copy of the game. Please ensure that you are logged into the correct Ubisoft account initially registered with your Steam copy of For Honor.
If you have already ensured this and still receive the same error message, please don't hesitate to reach out to us here or through our social media channels on Twitter or Facebook to further investigate this with you. Please note that our Live chat support is available between 9:30 am - 2:30 am ET, 7 days a week. If there are any other questions you may have, please feel free to let us know. Thank you!
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