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i put in a customer support ticket in-game purchases September 04, 2018 3:03 AM
i found out what happened to me
https://imgur.com/a/m1hOgpN Shift + F2 is for uplayp-Overlay
https://imgur.com/a/bl5vP7r and i did Shift + F1
Matthew W (9/4/2018, 1:05:21 PM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
Matthew W (9/4/2018, 1:05:28 PM): Hello God-Of-Steel, thank you for contacting us today. Give me just a moment to review your case file and see what we can do to help you.
Me (9/4/2018, 1:05:38 PM): ok
Matthew W (9/4/2018, 1:06:31 PM): Thank you for your patience.
I am sorry to inform you that all in-game purchases for content are considered final, so we are not able to provide a refund or an exchange once a transaction successfully goes through. I am sorry.
Me (9/4/2018, 1:07:23 PM): still its a bug with an overlay sys and the game your going to report it to the devs still right
Matthew W (9/4/2018, 1:08:07 PM): I'll make sure they know that this happened. And I'm confident they will be able to determine the cause.
Me (9/4/2018, 1:08:26 PM): ok
Me (9/4/2018, 1:08:32 PM): bye
Why Even have a customer support For ticket in-game purchase If all in-game purchases for content are considered final
They cant help you at all with this simple problem
try not to do what i did don't use Uplay-overlay with For Honor im sure other have done this too
i found out what happened to me
https://imgur.com/a/m1hOgpN Shift + F2 is for uplayp-Overlay
https://imgur.com/a/bl5vP7r and i did Shift + F1
Matthew W (9/4/2018, 1:05:21 PM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
Matthew W (9/4/2018, 1:05:28 PM): Hello God-Of-Steel, thank you for contacting us today. Give me just a moment to review your case file and see what we can do to help you.
Me (9/4/2018, 1:05:38 PM): ok
Matthew W (9/4/2018, 1:06:31 PM): Thank you for your patience.
I am sorry to inform you that all in-game purchases for content are considered final, so we are not able to provide a refund or an exchange once a transaction successfully goes through. I am sorry.
Me (9/4/2018, 1:07:23 PM): still its a bug with an overlay sys and the game your going to report it to the devs still right
Matthew W (9/4/2018, 1:08:07 PM): I'll make sure they know that this happened. And I'm confident they will be able to determine the cause.
Me (9/4/2018, 1:08:26 PM): ok
Me (9/4/2018, 1:08:32 PM): bye
Why Even have a customer support For ticket in-game purchase If all in-game purchases for content are considered final
They cant help you at all with this simple problem
try not to do what i did don't use Uplay-overlay with For Honor im sure other have done this too