UbiGabrinth

UbiGabrinth



19 Sep

Comment
    UbiGabrinth on Support Forums - Thread - Direct
There is such a thing as server stressing which can occur from DoS or DDoS attacks. Please note, though, that we can't accept player reports on our forums! You will want to make a report privately to our team on Facebook or Twitter.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hi there! Sorry, but we can't take DDoS reports over the forums. I highly recommend making a report privately to our team on one of the following three pages: twitter, facebook, or our ... Read more

17 Sep

Comment
    UbiGabrinth on Support Forums - Thread - Direct
There are definitely many players on your platform! I'm not aware of any degradation either, so I'd try signing out of PSN and back in. Go to Settings > Account Management > Sign Out. Then sign back in! Let me know if that helps.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Have you signed up for the Twitch Drops? Do you have Twitch Prime?

If you have and do but you're still having issues, I recommend making a ... Read more
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Thanks for making a ticket with our team! I can't help with this directly other than letting you know that I don't personally see a successful credits purchase in your account made after September 3.

11 Sep

Comment
    UbiGabrinth on Support Forums - Thread - Direct
A PC user who lacks proper permissions on their PC can certainly have problems with all sorts of things from installing games to launching games. Please make sure if you are having troubles that you are launching Uplay and Rainbow Six Siege as administrator.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
It's difficult to troubleshoot issues like this, but I'll do my best to help! What sort of FPS drop are you seeing? Consider setting up the FPS limiter in the .ini files. Our game will try to use available resources, and when something else starts taking resources you may see a drop if you're playing with no limiter.

26 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hi there! Please note we can only help in English on this forums, so please translate for us if possible.

If you're having troubles logging into the Epic Games launcher you may want to reach out to their Support! Generally I'd recommend turning off any VPNs.

25 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I see For Honor on Uplay PC on your account, but I do not see Rainbow Six Siege. Send me a PM with more information, as this is the For Honor forums.

20 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Our team is looking into this, so we appreciate the images! If possible please try the workaround posted by Ubi-Mark.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
To troubleshoot TTS activation issues please close the Uplay Client, navigate to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership, and delete all files located in this folder. Let me know if that helps!

19 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I'm sorry that you're having this issue and finding it frustrating. To the best of my knowledge this isn't an issue that is known to our team, so it would help a lot to have a video of what you're seeing in game.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Please do let us know if there's any gameplay that this issue is preventing you from completing!

18 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Thanks for letting us know that helped you! If anyone else tries this, please send me a PM and let me know if it helps

12 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Let me know if Spero83's recommendation helps. Please also try installing Uplay's latest version and running Uplay as admin!
Comment
    UbiGabrinth on Support Forums - Thread - Direct
You can make a cheater report with our team! You can reach out privately on Facebook or Twitter. You can also reach out to our technical team on our ... Read more
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Please let me know if deactivating the 2FA and then enabling it again resolves this issue. It usually does when the issue isn't related to using the wrong account.

11 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hello! Please note that making player reports on the forums is Naming and Shaming, as we do not have means on the forums to look into or ban players. If you would like to make a cheater reports (which includes DDoS reports), please make one on our support portal or privately with our teams on ... Read more
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hello, fuarkmirin. I can only help in English on these forums. As it sounds like you'd like to report players for potentially cheating through DDoS attacks, please consider making a ticket with our support portal or privately with our teams on Facebook o... Read more

06 Aug

Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hey, I'll reach out to the team to ask about this!