Original Post — Direct link

Hello, I'm posting this here because the Live Chat option seems to be down for the time being. I checked my Twitch Drops inventory in Ubisoft's website today after the Warrior's Den and I noticed that I still have a bunch of old drops in it, including a rather sizeable amount of Scavenger Crates, and most importantly, a 100k Steel drop from way back in 2018... which I never remember getting in-game. I would like to know if these drops have already been claimed and if there's any way I'd be able to know in the future if they have. I'll attach a few pictures as proof that the drops are in my inventory.

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @dorunek, thank you for taking the time to get in touch. I am sorry to hear that you believe you are missing some Twitch drops from back in 2018. I have gone ahead and created a support ticket on your behalf. This will allow our support team to look further into what might be causing the problem. Could you please check your email inbox for the ticket number and for some steps to help us with our investigation?

I have also gone ahead and removed the images you kindly shared for privacy and account safety reasons. I hope you do not mind.

In the meantime, if you have any questions or run into any other issues, please do not hesitate to reach back out! 🙂