Original Post — Direct link

cannot connect to ubisoft servers after most recent update how can i fix this it works on my laptop but not on my desktop. ubisoft website said to try clearing cach but that did not work neither did uninstalling and reinstalling two times and uninstalling and reinstalling the ubisoft app

over 1 year ago - Ubi-Clem - Direct link

Hey @ScissorsMann, and welcome to the Discussions.

I am sorry to hear that you are facing an infinite loading when reaching the Ubisoft Servers.

Could you please let us know what Operating System are you running?

Also, have you tried any troubleshooting yet?
If not, could you please have a look at these steps and perform them?

Thanks!