Original Post — Direct link

I am trying to install games through Xbox game pass, it takes me to Ubisoft connect which is fine but the doesn't come up with anything, just a blank grey screen, I re subscribed to a Xbox game pass ultimate which did not fix the problem, I restarted my pc. Didn't work, my account is linked in every way, not too mention the game was installed but wouldn't let me play it and said it wasn't installed when I was looking at it installed. This is a huge problem which is preventing people from playing any Ubisoft games through game pass on pc, please fix.

over 1 year ago - Ubi-Auron - Direct link

Hey @Mizzk1ng and welcome to the forums!

I've checked your account and I noticed the game package seems to be correctly activated now. Were you able to access the game now, or are you still experiencing the issues mentioned above?